DinkingBuds Marketplace Disclaimer (DRAFT: not yet reviewed by counsel)
*Also included as Terms of Service §3. Kept as a standalone document so
a Venue Partner or player can be pointed to it directly.*
What DinkingBuds is
DinkingBuds is a booking, scheduling, and payment-verification
platform that connects players with independently owned and operated
pickleball venues ("Venue Partners"). DinkingBuds is not a court
operator, is not a party to the game/lesson/tournament/league itself,
and does not process or hold payments.
Who is responsible for what
The Venue Partner is responsible for:
- The physical court facility: its condition, safety, and maintenance.
- Any coaching, officiating, or event-running quality.
- Verifying player payments accurately and promptly against their own
GCash/Maya/bank account.
- Paying out any refund obligation the app records.
- Compliance with their own business's tax, safety, and local permit
obligations.
DinkingBuds is responsible for:
- The booking system itself: preventing double-bookings, tracking
status accurately, and maintaining an honest audit trail of every
booking, payment claim, and refund.
- The payment-verification workflow (the tool venue staff use to
confirm a payment), not the payment itself, which happens entirely
outside the Platform, wallet-to-wallet or bank-to-bank, directly
between player and venue.
- Dispute-mediation tooling that surfaces the full audit trail to
DinkingBuds staff for investigation.
- Platform-level access controls (who can see what data).
Payments, plainly stated
When you pay for a booking:
1. The venue shows you their own GCash/Maya/bank details in the app.
2. You send the money directly to the venue, using your own banking
or e-wallet app, not through DinkingBuds.
3. You type the transaction reference number into DinkingBuds.
4. A staff member at that venue checks their own account statement and,
if the payment is really there, marks your booking confirmed.
**A screenshot, a claim, or a reference number by itself never confirms
a booking.** Only a venue staff member's own account check does. This is
a deliberate anti-fraud design, not a workflow limitation.
Because money never passes through DinkingBuds, DinkingBuds cannot
"hold funds in escrow," cannot instantly refund you itself, and is not a
payment processor. [⚖ This section directly informs the BSP
payment-services compliance question in the legal-review checklist §2.
Counsel review is required before this disclaimer can be relied on as a
regulatory position, not just a plain-English explanation to users.]
Disputes between a player and a venue
If something goes wrong (a court wasn't as described, a coach didn't
show up, a refund wasn't paid), DinkingBuds can investigate using the
recorded audit trail and mediate, but the underlying service and any
money owed is between the player and the Venue Partner, not
DinkingBuds.